Last updated on February 27, 2025.
At Safe Haven Community Living, we take pride in ensuring our residents' privacy is taken seriously. This Privacy Policy outlines how we collect, use, protect, and disclose personal and health-related information. Our practices comply with the Health Insurance Portability and Accountability Act (HIPAA) regulations regarding the protection of Protected Health Information (PHI).
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, contact details, emergency contact information, and other personally identifiable details.
Health Information: Medical history, treatment records, prescriptions, and other health-related data as required under HIPAA.
Financial Information: Billing and payment details when necessary.
Technical Information: When visiting our website, we may collect cookies, IP addresses, and browsing behavior for security and performance monitoring.
2. How We Use Your Information
We use collected information to:
Provide and improve our services to residents.
Process payments and insurance claims.
Ensure compliance with legal and regulatory requirements.
Communicate with residents and their families regarding care and services.
Protect the safety and well-being of our residents.
3. Protection of Your Information
We implement appropriate technical, administrative, and physical safeguards to protect your personal and health information. This includes encryption, secure servers, and restricted access to authorized personnel only.
4. Disclosure of Information
We do not sell or share personal information with third parties except in the following cases:
With Consent: When explicit permission is provided by the resident or authorized representative.
For Healthcare Operations: Sharing PHI with healthcare providers, insurance companies, and necessary third parties to facilitate care and treatment.
Legal Compliance: If required by law, subpoena, or government regulation.
Emergency Situations: If necessary to prevent harm to a resident or others.
5. Your Rights Under HIPAA
As per HIPAA, you have the right to:
Access and obtain copies of your medical records.
Request corrections to your records if inaccurate.
Restrict how your PHI is used or disclosed in certain situations.
File a complaint if you believe your privacy rights have been violated.
6. Cookies and Website Usage
Our website may use cookies to enhance user experience. Users can disable cookies through their browser settings, but some functionalities may be affected.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage users to read their policies.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. The latest version will always be available on our website.
9. Contact Us
If you have any questions about this Privacy Policy or your privacy rights, please contact us at:
Safe Haven Community Living
contact@safehavencommunityliving.com
This Privacy Policy ensures compliance with HIPAA and affirms our commitment to protecting residents' privacy at Safe Haven Community Living.